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Brand Universe — Complete Guidelines

The world
beyond
the screen.

Packaging — Shipping — Tissue — Tags — Apparel — Photography — Instagram — Lookbook — Icons — Guidelines

01

Mission

02

Colour

03

Typography

04

Voice

05

Packaging

06

Photography

07

Instagram

08

Apparel

09

Lookbook

10

Icons

01Mission & Brand Essence

We build the world
our pets deserve
to live in.

Brand Promise

UrbanLoved makes things that belong in a beautiful home — designed for pets, chosen by people who refuse to compromise on either. Every object we make earns its place through restraint, material quality, and an obsessive attention to how things feel.

What We Are Not

Not cute. Not loud. Not a pet store. We are a design brand that happens to make things for pets and the people who love them.

Positioning

The intersection of Muji's quiet conviction, Aesop's material honesty, and the emotional warmth of the relationship between a person and their animal.

02Colour System
UrbanLoved colour palette swatches

Ivory

Background / Primary surface

HEX #F7F3EC

CMYK 0 2 7 2

PMS 9182 C

All primary backgrounds, packaging base, tissue paper.

Linen

Secondary surface

HEX #EDE7DA

CMYK 0 4 11 7

PMS 9183 C

Section dividers, card backgrounds, subtle hover states.

Stone

Mid-tone accent

HEX #B8A898

CMYK 0 9 17 28

PMS 7528 C

Captions, labels, secondary type, tag printing.

Charcoal

Primary text / Logo

HEX #2C2720

CMYK 0 10 28 83

PMS 412 C

All primary typography, logo mark, product tag ink.

Olive

Tonal accent

HEX #6B7045

CMYK 3 0 36 56

PMS 7751 C

Used sparingly. Photography props, seasonal accents only.

Never

Use more than two colours in a single composition. Ivory and Charcoal are always sufficient. Colour is an absence of noise.

Sparingly

Olive appears once per season, in photography only — never in type, UI, or packaging ink. Its restraint is the point.

Always

Reproduce Ivory accurately in print. The warmth is intentional and specific. Cool white is a different brand entirely.

03Typography

Primary — Cormorant Garamond

Aa Bb Cc
Dd Ee Ff

The quiet life.

Specimen

For our loved ones — a thoughtful collection of modern essentials for pets and the homes they inhabit. Every object earns its place through quiet consideration.

Light 300

For our

Regular 400

loved ones

Medium 500 Italic

The quiet life

Semibold 600

UrbanLoved

Secondary — DM Mono

ABCDEFGHIJK
LMNOPQRSTU

For our loved ones

Role

DM Mono is used exclusively for labels, section numbers, captions, UI elements, and technical specifications. It never competes with Cormorant — it serves it.

All caps, tracked 0.28em

Navigation, section labels

Sentence case, tracked 0.12em

Captions, product specs

10–12px only

Never used at display sizes

Type Scale — Dark Application

Display

For our loved ones.

Headline

The quiet life.

Subheading

Crafted for those who care.

Body

Every object earns its place through quiet consideration and material honesty.

04Voice & Tone

We write like this

For our loved ones.

Things that belong in a beautiful home.

Quiet enough to disappear. Present enough to be felt.

Made to last longer than a season.

A bed for the one who stays.

We never write like this

Your fur baby deserves the best! 🐾

Premium quality at affordable prices.

Shop now — limited time offer!

The #1 pet brand trusted by millions.

Because pets are family too! 💕

Understated

We never shout. We don't use exclamation marks. The product earns attention — the copy does not beg for it.

Specific

"Warm ivory linen" not "soft fabric". "Unbleached cotton twill" not "natural materials". Precision is a form of respect.

Emotionally direct

We acknowledge the relationship without sentimentalising it. Pets are part of the home. That is enough.

Present tense

We write in the present. Not "will transform your space" but "belongs in any room".

05Packaging & Unboxing
UrbanLoved shipping box

01 — Shipping Box

UrbanLoved tissue paper

02 — Tissue Paper

UrbanLoved product tag

03 — Product Tag

Shipping Box

Material

1.4mm rigid greyboard, laminated warm ivory uncoated

Finish

Letterpress-debossed wordmark, no UV, no foil

Print

1-colour: Charcoal ink only

Rule

No logos on exterior faces except the debossed wordmark. The box should feel like a gift before it is opened.

Tissue Paper

Material

22gsm acid-free tissue, warm ivory

Finish

Tone-on-tone geometric micro-pattern, screen printed

Print

Stone ink on Ivory — barely perceptible

Rule

Two sheets minimum per order. Folded, never crumpled. The opening experience is part of the product.

Product Tag

Material

600gsm natural cotton rag, untrimmed edges

Finish

Letterpress printed both sides

Print

Front: wordmark + 'For our loved ones'. Reverse: material spec + care.

Rule

Natural linen twine only. No plastic loops. No barcodes on the visible face.

Sticker Seal

Material

75mm round, uncoated kraft stock

Finish

1-colour letterpress

Print

Wordmark centred, 8pt, Charcoal

Rule

Used to seal tissue folds. One sticker, placed precisely at centre. Never use tape.

06Photography Direction
UrbanLoved photography direction

"Make the room feel like the animal
has always lived there."

Photography brief — all seasons

One subject per frame

The dog, the bowl, the light. Never two subjects competing. The eye needs somewhere to land and nowhere else to go.

Available light only

North-facing windows, overcast days, or the hour after sunrise. Never flash, never ring lights, never artificial warmth.

The product is never the hero

The room is the hero. The light is the hero. The animal is the hero. The product earns its place by belonging.

Negative space is load-bearing

At least 40% of every frame is empty. Not blank — considered. The quiet around the subject amplifies it.

Film grain is required

Shoot digital then add grain in post, or shoot on film. Clean, noiseless images look like a different brand.

No eye contact

Animals look away, at the window, asleep, at rest. Human hands may appear but never faces. We are observers, not participants.

Never shoot or publish

×

Pets in costumes or accessories that read as costumes

×

Colourful backgrounds, pop colours, saturated tones

×

Cluttered surfaces — one object maximum per surface

×

Stock photography of any kind

×

Product shots on white infinity backgrounds

×

Lifestyle photography with visible brand names other than UrbanLoved

×

Any photograph taken outdoors in direct sunlight

×

Humans smiling at the camera

07Instagram & Social
UrbanLoved Instagram grid

Handle

@urbanloved

Bio

Modern essentials for pets and the homes they live in.
For our loved ones.

Grid colour temperature

Every image is graded to the same LUT before posting. The grid must read as a single cohesive body of work, not a collection of individual photos. Warm ivory shadows, slightly cool midtones, no blown highlights.

Grid cadence

Post 3× per week, never more.

Every 3rd post is text-only — a quote, a thought, a short sentence.

No two product posts in a row. Always separate with a lifestyle or editorial image.

The grid reads as one object when zoomed out. Check before posting.

Captions

Maximum 2 sentences. Often 1.

No hashtags in captions. 5 hashtags maximum in a comment.

No calls to action. No 'link in bio'. No discount codes.

Write as you would write in a letter, not an ad.

Stories

Stories use a black (#2C2720) or ivory (#F7F3EC) background only.

Font used in Stories: DM Mono, all caps, stone colour.

No stickers, GIFs, polls with playful graphics, or question boxes with emojis.

Unboxing videos only when the product and packaging are camera-ready.

08Apparel & Merchandise
UrbanLoved crewneck sweatshirt

Philosophy

Apparel exists to extend the brand into the physical world — not to generate revenue. Every piece must be so considered that someone wears it because it is beautiful, not because it is branded.

Never

Printed graphics, illustrations, or slogans beyond the wordmark.

Never

Synthetic fabrics or blends. Natural only.

Always

Sewn-in care label in DM Mono, ivory on charcoal, inside left seam.

Always

Packaged in tissue and a branded sticker seal, same as products.

Crewneck Sweatshirt

Fabric

500gsm 100% organic cotton fleece

Colour

Ivory / Oatmeal only

Logo placement

Left chest — 3cm wordmark, letterpress

Note

No back print. No sleeve print. No size label on exterior.

Tote Bag

Fabric

600gsm natural undyed canvas

Colour

Unbleached natural

Logo placement

Front centre — 6cm wordmark, screen print in Charcoal

Note

Flat bottom, short handles. Dimensions: 38 × 42 × 10cm.

Staff Apron

Fabric

Waxed cotton canvas, warm stone colour

Colour

Stone

Logo placement

Chest pocket — 2cm embroidered wordmark in Ivory thread

Note

Used by studio staff, events, and pop-ups only. Never sold.

Wrapping Ribbon

Fabric

15mm grosgrain, warm linen colour

Colour

Linen

Logo placement

No text — clean ribbon only

Note

Used to tie tissue in lieu of tape. Available in linen and charcoal.

09Printed Lookbook
UrbanLoved printed lookbook

Specification

Format

210 × 270mm portrait, perfect-bound

Pages

48pp + cover

Cover

300gsm Conqueror Laid, uncoated, debossed title only

Interior paper

150gsm Munken Lynx, warm white uncoated

Print

5-colour: CMYK + 1 PMS warm ivory flood on cover

Binding

Perfect bound, exposed Charcoal spine with wordmark only

Frequency

Twice yearly. Spring and Autumn.

Distribution

With first orders of each season, selected press, design hotels

"The lookbook is the brand distilled into an object. It should be kept."

Content structure — every edition

pp 01–04

Cover + Editorial Statement

Full-bleed photography. One sentence per spread. No product visible.

pp 05–18

The Season

12 editorial spreads. Lifestyle photography. Minimal captions.

pp 19–32

The Objects

Product photography. Each object one full page. Spec on the right page, set in 8pt DM Mono.

pp 33–42

The Home

Interior spreads showing products in situ. 2–3 per spread maximum.

pp 43–48

Materials & Making

Behind the scenes. Raw materials, studio, hands at work.

10Icons & Mark System

Primary wordmark

UrbanLoved
UrbanLoved

UI Icon set — 1px stroke, 24×24px grid

Bag
Tag
Box
Paw
Arrow right
Arrow up
Close
Search
Heart
Menu
User
Truck
Camera
Leaf
Star
Info

Stroke weight

Always 1px. Never filled. Never 2px. The thinness is the character.

Grid

24 × 24px grid. 2px padding from edge. All geometry snaps to 0.5px.

Corners

Stroke-linecap: round. No square ends, no arrow-heads except directional icons.

Colour

Icons inherit text colour only. Never a separate icon accent colour.